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Popstation FAQs

popstation

 

1. What is POPStation?     

POPStation is a secure way to collect your parcels 24/7. Have your parcels delivered to a POPStation near you, no more missed deliveries, rushing for closing times and the need to queue at post offices. POPStations allow you to collect a parcel at a time and place convenient and discreet for you.


2. Why use POPStations?

Because Popstation is convenient, quick and accessible 24/7 so you can decide when and where to collect your order.  To track and trace your parcel status, please visit www.speedpost.com.sg


3. How does POPStation work?

After you have completed your order, select POPStation as your preferred delivery address and choose the location most convenient for you. You will receive a sms and email notification once the parcel is delivered to your POPStation and you can pop down to collect it 24/7. 

4. How long does it take for my order to be delivered to the POPStation?

Generally, orders are delivered the next working day if your order is placed before the order cut-off time click here for information on shipping and delivery. 


5. Is there any delivery charge?

Delivery is FREE for orders over S$150. For orders less than S$150, a delivery fee of S$10.00 will be applied.


6. How much time do I have to collect my parcel from the POPStation?

You will have 5 days from the time you receive the sms/email notification or the Delivery Advice to collect your parcel from the designated POPStation. If you fail to collect your parcel within 5 days of receiving a notification, your parcel will be sent to the post office at Singapore Post Centre.

7. Can I pay for my order at the POPStations?
  
For even greater convenience, we have collaborated with Singpost to offer you Cash on Delivery (COD) service. All you have to do is place your order online and pay upon collection at the POPStations. 

8. What methods of payment does POPStation accept?

POPStations accepts NETS and EZ-Link currently with no transaction charges. Major Credit Cards soon. Simply follow the on-screen instructions to make your payment.

9. Where are the POPStations located?

Popstation is available at the following locations:  

Central

East

North

North-East

West

  • POPStation@*SCAPE
  • POPStation@112 Katong
  • POPStation@Alexandra Techno Pk
  • POPStation@Anchorpoint
  • POPStation@Aperia
  • POPStation@ARC
  • POPStation@Automobile Megamart
  • POPStation@Balmoral Plaza
  • POPStation@Bishan CC
  • POPStation@Bras Basah PO
  • POPStation@Bugis+
  • POPStation@Bukit Merah CC
  • POPStation@Bukit Timah PO
  • POPStation@Caltex Balestier
  • POPStation@Caltex Beach Road
  • POPStation@Caltex Holland
  • POPStation@City Link Mall
  • POPStation@City Square Mall
  • POPStation@Crown Centre
  • POPStation@Delta SRC
  • POPStation@Far East Plaza
  • POPStation@Funan
  • POPStation@Fusionopolis
  • POPStation@Geylang West CC
  • POPStation@Great World City
  • POPStation@International Plaza
  • POPStation@Junction 8
  • POPStation@Killiney PO
  • POPStation@MacPherson CC
  • POPStation@MarinaBay Link Mall
  • POPStation@Mountbatten CC
  • POPStation@Novena PO
  • POPStation@NUS PGPR
  • POPStation@Orchard PO
  • POPStation@Pasir Panjang PO
  • POPStation@Paya Lebar PO
  • POPStation@Potong Pasir PO
  • POPStation@Raffles Place PO
  • POPStation@Robertson Walk
  • POPStation@SAFRA Mount Faber
  • POPStation@SAFRA Toa Payoh
  • POPStation@Square 2
  • POPStation@Star Vista
  • POPStation@Stephen Riady Ctr
  • POPStation@Suntec City PO
  • POPStation@Tanglin Post Office
  • POPStation@Tanjong Pagar PO
  • POPStation@The Cathay
  • POPStation@The Grandstand
  • POPStation@Thomson Plaza
  • POPStation@Thomson PO
  • POPStation@Tiong Bahru Plaza
  • POPStation@Tiong Bahru PO
  • POPStation@Toa Payoh South CC
  • POPStation@ToaPayoh Central PO
  • POPStation@Ulu Pandan CC
  • POPStation@Valley Point
  • POPStation@Vivo City
  • POPStation@Bedok CC
  • POPStation@Bedok Central PO
  • POPStation@Bedok Mall
  • POPStation@E!Hub,Downtown East
  • POPStation@Eastpoint Mall
  • POPStation@Elias Mall
  • POPStation@Lock&Store Chai Chee
  • POPStation@Parkway Parade
  • POPStation@Pasir Ris PO
  • POPStation@Pasir Ris SRC
  • POPStation@Plaza 8
  • POPStation@Siglap PO
  • POPStation@Simpang Bedok PO
  • POPStation@SUTD
  • POPStation@Tampines 1
  • POPStation@Tampines Junction
  • POPPOPStation@Tampines Mart
  • POPStation@Tampines SRC
  • POPStation@TampinesChangkat

 

  • POPStation@ACE The Place CC
  • POPStation@Nee Soon South CC
  • POPStation@SAFRA Yishun
  • POPStation@SembawangSC
  • POPStation@Sun Plaza
  • POPStation@Yishun Northpoint (not available until 13 April 2016)
  • POPStation@Vista Point
  • POPStation@Woodlands CC 
  • POPStation@Woodlands Mart
  • POPStation@Woodlands PO
  • POPStation@Woodlands SRC
  • POPStation@Woodlands North Plaza

 

  • POPStation@Ang Mo Kio Hub
  • POPStation@AngMoKio Central PO
  • POPStation@Caltex SerangoonAve
  • POPStation@Cheng San CC
  • POPStation@Greenwich V
  • POPStation@Hougang Central PO
  • POPStation@Hougang SRC
  • POPStation@Lim Ah Pin PO
  • POPStation@NEX
  • POPStation@PAT's School Kovan
  • POPStation@Rivervale Plaza
  • POPStation@Sengkang PO
  • POPStation@SengKang SRC
  • POPStation@Serangoon Garden PO
  • POPStation@Serangoon SRC
  • POPStation@Serangoon Central PO
  • POPStation@Yio Chu Kang SRC

 

  • POPStation@Bukit Gombak SRC
  • POPStation@Bukit Panjang CC
  • POPStation@Bukit Panjang PO
  • POPStation@Bukit Batok Central PO
  • POPStation@Caltex Bukit Batok
  • POPStation@Choa Chu Kang PO
  • POPStation@Clementi CC
  • POPStation@Clementi Mall
  • POPStation@Fajar Shopping Centre
  • POPStation@Gek Poh SC
  • POPStation@Greenridge SC
  • POPStation@IMM Building
  • POPStation@JCube
  • POPStation@Jurong East SRC
  • POPStation@Jurong West SRC
  • POPStation@Limbang SC
  • POPStation@Ngee Ann Poly 
  • POPStation@NTU Quad Café
  • POPStation@SAFRA Jurong
  • POPStation@Sunshine Plaza
  • POPStation@Taman Jurong SC
  • POPStation@West Coast Plaza
  • POPStation@Westgate
  • POPStation@Yew Tee CC
  • POPStation@Yew Tee Square
  • POPStation@Yuhua CC
  • POPStation@Zhenghua CC

 


10. What happen if there are no lockers available when my parcel arrives?

Your order will be redirected to a designated Post office and you will be notified via email once the item is delivered to the Post Office.

11. What if I am not able to pick up my parcel from the POPStation within 5 days?

If you do not collect your parcel within 5 calendar days from the date of notification, your parcel will be sent to Paya Lebar Post Office located inside ONE KM Mall.

At Paya Lebar Post Office@One KM, you will have another 5 working days to pick up your parcel. If you do not collect your parcel within this time, it will be returned to Singapore Post HQ for your collection.

Paya Lebar Post Office at One KM is located at: 11 Tanjong Katong Road, #03-08/09 One KM Mall, Singapore 437157


12. Can I authorise someone to collect my parcel from POPStation?

Yes, you can authorise someone to collect on your behalf. Simply forward the notification email, SMS or Delivery Advice to the authorised person at your discretion. 

13. How secure is POPStation?

POPStation has a secure electronic mechanism. If the power fails, the locker unit will close down and all doors remain shut. The units will restart when the power is restored. For further enquiries about POPStation, please call POPStation's 24/7 hotline at 68456655.

POPStation Locations and Operating Hours 

EAST                                                                                                   CENTRAL                                                                                         WEST                                                    
 
Bedok CC         Scape         Gombak SRC
 
POPStation@Bedok CC                                                                POPStation @*SCAPE                                                                   POPStation@Bukit Gombak SRC
Show on Map                                                                                    Show on Map                                                                                    Show on Map 
                                                                                                                                                                                                                             
850 New Upper Changi Road, Singapore 467352                   2 Orchard Link, Singapore 237978                                              810 Bukit Batok West Ave 5, Singapore 659081
Level 1, next to Lift Lobby                                                               Next to Taxi Stand                                                                            Level 1, along corridor facing the MRT   
Open 24 hours                                                                                  Open 24 hours                                                                                  Open 24 hours                                      
 
Bedok Central PO
                                                                                                                                                                                                                
POPStation@Bedok Central PO

218 Bedok North Street 1, Singapore 460218
At 24/7 Auto Lobby
Open 24 hours
 
 Bedok Mall

POPStation@Bedok Mall
311 New Upper Changi Road, Singapore 467360
Level B2, linkway to the MRT
Open 7AM to 11PM

Downtown East

POPStation@E!Hub,Downtown East

1 Pasir Ris Close, Singapore 519599
Level 1, next to 01-101
Open 24 hours
 
Elias Mall

POPStation@Elias Mall 

625 Elias Road, Singapore 510625
Level 1, linkway facing Elias CC
Open 24 hours

Siglap
 
POPStation@Siglap PO 
 
10 Palm Avenue, Singapore 456532 
Outside Post Office
Open 24 hours